Helendorf Bürgermeister Passport Loyalty Rewards
Your journey begins as a Helendorf Rewards with great basic features like earning and redeeming points for free nights with no blackout dates and priority check-in.
You can achieve Passport status as you grow with the program. With a Silver, Gold, or Platinum Passport membership, you'll enjoy additional privileges and benefits with each level you reach based on your qualifying nights stayed. A qualifying night is any night stayed at the Helendorf and paid for by the member with cash/credit card.
Before Your Stay
During Your Stay
After Your Stay
MEMEBERS BEGIN WITH
- Your Preferences Remembered
- No blackout dates
- Advanced Promotions Notification
- Member Exclusive Offers
- Earn points
- Hotel rate discounts
- Instant Redemption
- My Account
- eHelendorf Rewards
- Up to 5 points per dollar spent at the Helendorf
- Opportunity to earn free nights
ADD PASSPORT SILVER BENEFITS with 10 Qualifying Nights
- Silver Exclusive Elite offers
- Complimentary bottle of water (night of arrival)
- Priority late checkout **
- Weekday discounts
- Complimentary newspaper
- Evening housekeeper service, including turndown service (upon request)
- Passport-only rewards
- 10% bonus on points for stays ¶¶R
- Silver customized rewards
- Refer friends with your unique referral card and earn points
ADD PASSPORT GOLD BENEFITS with 50 Qualifying Nights*>>
- Gold Exclusive Offers
- Complimentary bottle of water (refreshed nightly)
- Cash + Points Option
- Complimentary room upgrade¶¶¶
- 5th consecutive night free
- Guaranteed room type † ** ††† ║
- Free local phone and local fax¶ &
- Discounted long-distance phone calls §§§ &
- Evening housekeeper service, including turndown service
- 25% bonus on points for stays ¶¶
- Gold customized rewards
ADD PASSPORT PLATINUM BENEFITS with 75 Qualifying Nights*>>
- Platinum Exclusive Elite Offers
- Guaranteed Platinum arrival gift †
- Early check-in †
- 50% bonus on points for stays ¶¶
- Platinum customized rewards
* A qualifying night is any night stayed at a participating hotel, and paid for by the member with cash/credit card.
† Benefit varies by participating brand. See Elite Terms & Conditions for details.
§ Weekend Discount: Available at participating Courtyard and SpringHill Suites locations in the U.S. and Canada.
¶ Free Local Fax: Available at participating Courtyard, Fairfield Inn & Suites and SpringHill Suites.
& Available only at participating U.S. and Canada locations.
║ Not available at The Ritz-Carlton and EDITION hotels.
** Not available at Marriott Vacation Club.
†† Gift Shop Discount: Available at participating JW Marriott hotels, Autograph Collection, Renaissance Hotels, Marriott Hotels & Resorts, Gaylord Hotels and Marriott Vacation Club. For participating Ritz-Carlton and EDITION hotels: 10% discount on logo merchandise only.
§§ Bonus on Marriott Rewards base points not available at ExecuStay and Marriott Executive Apartments.
¶¶ Bonus points earned only on cash/credit card stays; redemption stays excluded. Not available at ExecuStay and Marriott Executive Apartments.
*** Free Internet Access: Available at participating Marriott brand hotels and The Ritz-Carlton hotels. Free premium tiered internet available at participating Marriott brand hotels and The Ritz-Carlton hotels in the U.S. and Canada only.
††† Not available at The Ritz-Carlton and EDITION hotels.
§§§ Available at JW Marriott®, Autograph Collection®, Renaissance® and Marriott Hotels® (resorts excluded). In the U.S. and Canada, members can choose between 750 bonus points or breakfast in the hotel’s restaurant if the lounge is closed. Select hotels will provide 1,000 points in lieu of breakfast in the event the lounge is closed.
¶¶¶ Complimentary Room Upgrade: Based on room availability at check-in and limited to a Member's personal guestroom. Upgrades may include rooms with desirable views, rooms on high floors, corner rooms, rooms with special amenities, rooms on Executive Floors, or suites. All upgrades are granted on a space-available basis, as determined at the time of check-in. Upgrades are subject to availability and identified by each hotel. Not available at Marriott Vacation Club.